At SKYN, we value your satisfaction and strive to provide you with the finest leather goods. If, for any reason, you are not fully satisfied with your purchase, our Return & Refund Policy below will guide you through the process.

1. Eligibility for Returns

  • Only non-customised products are eligible for return or refund.
  • Customised or personalised items cannot be returned or refunded under any circumstances.
  • Returns must be initiated within 3 days of delivery.

2. Condition of Products

  • Returned items must be unused, unworn, and in their original condition.
  • All tags, packaging, and accessories must be intact and included.
  • Items showing signs of use, damage, or alteration will not be accepted.

3. Non-Returnable Items

  • Sale, discounted, or clearance items are strictly non-returnable and non-refundable.
  • Gift cards, vouchers, and promotional items are not eligible for return.

4. Refunds

  • Refunds will be processed using the original payment method only.
  • Once the returned product passes our quality check, the refund will be initiated.
  • Please allow 7–10 business days for the amount to reflect in your account, depending on your bank/payment provider.

5. Exchanges

  • We offer exchanges for eligible products (for size, color, or replacement due to defects).
  • Exchanges are subject to product availability.

6. Shipping Costs

  • Customers are responsible for bearing the return shipping charges.
  • In cases where the return reason is valid (e.g., defective or wrong item shipped), a full refund/exchange will be provided after verification.

7. International Orders

  • International customers may request returns/refunds within the same 3-day window.
  • However, return shipping charges, customs duties, and taxes are the sole responsibility of the customer.
  • Refunds will be processed only after we receive and inspect the returned product.

8. How to Initiate a Return

To request a return or refund, please contact us at support@skynfashions.com with the following details:

  • Order number
  • Item(s) you wish to return
  • Reason for return (with pictures, if applicable)

Our team will review your request and provide further instructions.